Midwestern City Selects CodeRED by Crisis24 to Close the Gap on Residential Emergency Alerting

Geography played a central role in driving this decision. Midwestern communities face an active weather threat environment year-round, from severe thunderstorms and tornadoes to winter weather events that can develop and escalate quickly. City leaders also recognized that critical information wasn't limited to severe weather alone. Road closures, power outages, and public safety incidents are equally vital for community members and visitors to receive alerts about quickly, and the city needed a solution that could handle all of it.

Finding a notification system that allows staff to send messages through multiple modalities, including social media, while providing instant visibility into who received the alert was a key priority. With CodeRED, the city can now send alerts in seconds — without relying on time-consuming door-to-door notifications.  

Messages can be targeted to specific neighborhoods, automatically triggered by severe weather, and tracked in real time so staff know when alerts have been delivered and acknowledged. 

With nearly 200,000 contacts and 17 active users currently on the platform, the city launched CodeRED with a configuration built to grow alongside its needs.

Employee contact lists were quickly integrated into the system, allowing staff to keep records updated automatically without manual uploads. Secure single sign-on (SSO) provides streamlined access for authorized users, while a self-service portal allows residents and employees to manage their own contact information and notification preferences.  

The result is a platform that supports both community alerts and internal communications across city departments — giving every team a faster, more reliable way to share information when it counts. 

Whether it is a fast-moving storm, a road closure, or a routine update from a city department, this Midwestern community now has the tools to act quickly and communicate clearly. Community members and visitors alike will no longer depend on a flyer or a website visit to learn what is happening — and city leaders will have the confidence of knowing their message got through.

Learn more  about why CodeRED is trusted by public safety agencies across the US to keep communities informed and safe with fast, targeted emergency alerts.